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eNabling Your
Business
January
20, 2009
eNable Now
Offering Free Pro-Active Security Threat
Notifications
In this age of major computer security threats, we are
constantly being bombarded with rumors about major new
attacks. In many cases, the notifications are attacks in
themselves.
As you can imagine, we constantly get requests from our
customers for information about whether a given threat is
real. As such, we spend a good bit of time researching
threats. Additionally, we are a member of InfraGard, a
partnership between the FBI, private industry, and academia, whose
goal is to help protect America's network infrastructure by
supplying accurate threat information. As a result, we have
implemented a new free service for customers and interested parties,
which will provide pro-active notification about confirmed
threats.
If you wish to be on this email list, please use the link
below. We will use this list ONLY for threat notifications,
and not for marketing or other purposes.
TalkSwitch Announces the TS-850i Hybrid Wireless
Phone
TalkSwitch last week announced the TS-850i, a wireless phone
for the TalkSwitch system. This phone will connect to the
system either via analog or IP, making it an option for any
TalkSwitch user.
The TS-850i supports multiple headsets per base station, and
allows for three simultaneous calls. Since it can connect to
both an analog line and the network, it can be used at home as a
remote TalkSwitch extension, as well as a home cordless phone.
Last week, we had
the opportunity to preview a copy of the next major eDrawer
release. This release will include an optional new interface
which will allow eDrawer to have the look and feel of Windows
folders. Many users are more comfortable with the style of
interface used in Windows Explorer. Based on this feedback,
LSSP modified eDrawer to include this
interface.
If you are fond of
the current three-click interface, don't worry. Each user will
have the option of selecting the interface that they prefer.
The new interface will be available to all existing customers under
maintenance at no additional charge
Stay turned for more details on the new eDrawer
interface.
Beware
the Tactics, Part II
A few months ago, we wrote about a tactic used by a major phone
carrier, in that they attempted to install a line that the customer
had not ordered. Unfortunately, the tactics used by
unprincipled sales reps are many and varied.
We were asked by a customer last week to compare the cost of a
TalkSwitch/VOIP solution to a hosted solution offered by a major
carrier. On the surface, the TalkSwitch solution was less
expensive. When we drilled down into their quote however, we
discovered that while the solution claimed to support 9 users, they
had quoted fewer phones than needed, making the solution look less
expensive than it really was. When we corrected their quote,
the TalkSwitch solution offered outstanding savings.
As to whether this was an error or an intentional omission, I
cannot say for certain. The bottom line however is that you
should carefully scrutinize your quotes and phone bills for such
"errors".
Remember, we at eNable are happy to review your quotes and
phone bills to help you save money.
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